{"id":14914,"date":"2026-04-08T09:06:31","date_gmt":"2026-04-08T07:06:31","guid":{"rendered":"https:\/\/ruf-beratung.de\/?page_id=14914"},"modified":"2026-04-24T10:46:43","modified_gmt":"2026-04-24T08:46:43","slug":"qualitaet-im-kundenservice-qm-quick-check","status":"publish","type":"page","link":"https:\/\/ruf-beratung.de\/?page_id=14914","title":{"rendered":"Qualit\u00e4t im Kundenservice &#8211; QM Quick-Check"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14914\" class=\"elementor elementor-14914\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad27f63 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad27f63\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c744ab\" data-id=\"5c744ab\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ee047fe elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4ee047fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Qualit\u00e4t im Kundenservice &#8211; QM Quick-Check<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-10bfd67e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"10bfd67e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7066ec09\" data-id=\"7066ec09\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6609bb34 elementor-widget elementor-widget-spacer\" data-id=\"6609bb34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ee65d5 elementor-widget elementor-widget-heading\" data-id=\"5ee65d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Endlich Klarheit: Wo Ihr Kundenservice wirklich besser werden kann<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f4256a1 elementor-widget elementor-widget-spacer\" data-id=\"4f4256a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49b4a333 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49b4a333\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2c0f35ed\" data-id=\"2c0f35ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-318c1993 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"318c1993\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die Qualit\u00e4t im Kundenservice ist ein entscheidender Faktor daf\u00fcr, ob Kunden bleiben &#8211; oder gehen. Gleichzeitig steigen die Anforderungen kontinuierlich und stellen viele Verantwortliche vor echte Herausforderungen. <strong>Ma\u00dfnahmen wurden bereits angesto\u00dfen, neue KPIs definiert und Prozesse angepasst &#8211; und trotzdem kommt weder die Qualit\u00e4t noch das Kundenfeedback sp\u00fcrbar voran?<\/strong><\/p>\n<h6><b><br>Mit diesen drei Faktoren bekommen Sie die Kontrolle \u00fcber Ihre Qualit\u00e4ts-Themen zur\u00fcck:<\/b><\/h6>\n<ol>\n<li>Klares Verst\u00e4ndnis des eigentlichen Kundenbed\u00fcrfnisses<\/li>\n<li>Zielgerichtete Messgr\u00f6\u00dfen und Stellhebel<\/li>\n<li>Passgenaue, erste Ma\u00dfnahmen als Sofort-Schritte<\/li>\n<\/ol>\n<h6><b>Genau das leistet unser pers\u00f6nlicher Quick-Check f\u00fcr Sie!<\/b><br>Sie erhalten Klarheit \u00fcber die verf\u00fcgbaren Stellhebel und erste Ma\u00dfnahmen, die Sie sofort anwenden k\u00f6nnen. Preis: 490,00 \u20ac (netto).<\/h6>\n<p>Sie haben sofort ein erstes Lagebild und wissen, an welchen Stellen das Potential f\u00fcr die Verbesserung der Qualit\u00e4t in Ihrem Kundenservice liegt.<b><\/b><\/p>\n<p><strong>Und so kommen Sie zu Ihrem Ergebnis:<\/strong><\/p>\n<ol>\n<li>Sie bestellen verbindlich den Qualit\u00e4ts-Quick-Check.<\/li>\n<li>Sie erhalten umgehend einen strukturierten Fragebogen zu relevanten Qualit\u00e4tsfaktoren.<\/li>\n<li>Sie senden uns den Fragebogen mit Wunschtermin f\u00fcr das Gespr\u00e4ch zur\u00fcck.<\/li>\n<li>Eine Auswertung durch unsere Experten erfolgt.<\/li>\n<li>Es folgt ein 30-min\u00fctiges pers\u00f6nliches Expertengespr\u00e4ch mit Feedback.<\/li>\n<li>Sie erhalten abschlie\u00dfend eine kompakte Dokumentation mit ersten Handlungsempfehlungen.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0535a69 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0535a69\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-afaf588\" data-id=\"afaf588\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cde070a elementor-widget elementor-widget-text-editor\" data-id=\"cde070a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Bestellen Sie hier &#8211; <strong>Qualit\u00e4ts-Quick-Check<\/strong>\u00a0geb\u00fchrenpflichtig\u00a0sichern!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c5c7ac elementor-widget elementor-widget-gk_elementor_gravity_form\" data-id=\"1c5c7ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"gk_elementor_gravity_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"gk-gravity-form\"><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_12' ><div id='gf_12' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_12' id='gform_12'  action='\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F14914#gf_12' data-formid='12' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_12' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_12_3\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(erforderlich)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_12_3'>\n                            \n                            <span id='input_12_3_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_3.3' id='input_12_3_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_12_3_3' class='gform-field-label gform-field-label--type-sub '>Vorname<\/label>\n                                                <\/span>\n                            \n                            <span id='input_12_3_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_3.6' id='input_12_3_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_12_3_6' class='gform-field-label gform-field-label--type-sub '>Nachname<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_12_5\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_12_5'>Unternehmen<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(erforderlich)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_12_5' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_12_10\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_12_10'>Position<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(erforderlich)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_12_10' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_12_6\" class=\"gfield gfield--type-address gfield--input-type-address gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Anschrift<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(erforderlich)<\/span><\/span><\/legend>    \n                    <div class='ginput_complex ginput_container has_street has_city has_zip has_country ginput_container_address gform-grid-row' id='input_12_6' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_12_6_1_container' >\n                                        <input type='text' name='input_6.1' id='input_12_6_1' value=''    aria-required='true'    \/>\n                                        <label for='input_12_6_1' id='input_12_6_1_label' class='gform-field-label gform-field-label--type-sub '>Anschrift<\/label>\n                                    <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_12_6_3_container' >\n                                    <input type='text' name='input_6.3' id='input_12_6_3' value=''    aria-required='true'    \/>\n                                    <label for='input_12_6_3' id='input_12_6_3_label' class='gform-field-label gform-field-label--type-sub '>Stadt<\/label>\n                                 <\/span><input type='hidden' class='gform_hidden' name='input_6.4' id='input_12_6_4' value=''\/><span class='ginput_right address_zip ginput_address_zip gform-grid-col' id='input_12_6_5_container' >\n                                    <input type='text' name='input_6.5' id='input_12_6_5' value=''    aria-required='true'    \/>\n                                    <label for='input_12_6_5' id='input_12_6_5_label' class='gform-field-label gform-field-label--type-sub '>PLZ<\/label>\n                                <\/span><span class='ginput_left address_country ginput_address_country gform-grid-col' id='input_12_6_6_container' >\n                                        <select name='input_6.6' id='input_12_6_6'   aria-required='true'    ><option value='' ><\/option><option value='Afghanistan' >Afghanistan<\/option><option value='Albanien' >Albanien<\/option><option value='Algerien' >Algerien<\/option><option value='Amerikanisch-Samoa' >Amerikanisch-Samoa<\/option><option value='Amerikanische Jungferninseln' >Amerikanische Jungferninseln<\/option><option value='Andorra' >Andorra<\/option><option value='Angola' >Angola<\/option><option value='Anguilla' >Anguilla<\/option><option value='Antarktis' >Antarktis<\/option><option value='Antigua und Barbuda' >Antigua und Barbuda<\/option><option value='Argentinien' >Argentinien<\/option><option value='Armenien' >Armenien<\/option><option value='Aruba' >Aruba<\/option><option value='Aserbaidschan' >Aserbaidschan<\/option><option value='Australien' >Australien<\/option><option value='Bahamas' >Bahamas<\/option><option value='Bahrain' >Bahrain<\/option><option value='Bangladesh' >Bangladesh<\/option><option value='Barbados' >Barbados<\/option><option value='Belgien' >Belgien<\/option><option value='Belize' >Belize<\/option><option value='Benin' >Benin<\/option><option value='Bermuda' >Bermuda<\/option><option value='Bhutan' >Bhutan<\/option><option value='Bolivien' >Bolivien<\/option><option value='Bosnien und Herzegowina' >Bosnien und Herzegowina<\/option><option value='Botswana' >Botswana<\/option><option value='Bouvetinsel' >Bouvetinsel<\/option><option value='Brasilien' >Brasilien<\/option><option value='Britische Jungferninseln' >Britische Jungferninseln<\/option><option value='Britisches Territorium im Indischen Ozean' >Britisches Territorium im Indischen Ozean<\/option><option value='Brunei Darussalam' >Brunei Darussalam<\/option><option value='Bulgarien' >Bulgarien<\/option><option value='Burkina Faso' >Burkina Faso<\/option><option value='Burundi' >Burundi<\/option><option value='Caymen Inseln' >Caymen Inseln<\/option><option value='Chile' >Chile<\/option><option value='China' >China<\/option><option value='Cookinseln' >Cookinseln<\/option><option value='Costa Rica' >Costa Rica<\/option><option value='Cura\u00e7ao' >Cura\u00e7ao<\/option><option value='C\u00f4te d&#039;Ivoire' >C\u00f4te d&#039;Ivoire<\/option><option value='Demokratische Volksrepublik Laos' >Demokratische Volksrepublik Laos<\/option><option value='Deutschland' selected='selected'>Deutschland<\/option><option value='Djibouti' >Djibouti<\/option><option value='Dominica' >Dominica<\/option><option value='Dominikanische Republik' >Dominikanische Republik<\/option><option value='D\u00e4nemark' >D\u00e4nemark<\/option><option value='Ecuador' >Ecuador<\/option><option value='El Salvador' >El Salvador<\/option><option value='Eritrea' >Eritrea<\/option><option value='Estland' >Estland<\/option><option value='Eswatini' >Eswatini<\/option><option value='Falklandinseln' >Falklandinseln<\/option><option value='Fidschi' >Fidschi<\/option><option value='Finnland' >Finnland<\/option><option value='Frankreich' >Frankreich<\/option><option value='Franz\u00f6sisch-Guayana' >Franz\u00f6sisch-Guayana<\/option><option value='Franz\u00f6sisch-Polynesien' >Franz\u00f6sisch-Polynesien<\/option><option value='Franz\u00f6sische S\u00fcd- und Antarktisgebiete' >Franz\u00f6sische S\u00fcd- und Antarktisgebiete<\/option><option value='Futuna (Wallis und Futuna)' >Futuna (Wallis und Futuna)<\/option><option value='F\u00e4r\u00f6er-Inseln' >F\u00e4r\u00f6er-Inseln<\/option><option value='Gabun' >Gabun<\/option><option value='Gambia' >Gambia<\/option><option value='Georgia' >Georgia<\/option><option value='Ghana' >Ghana<\/option><option value='Gibraltar' >Gibraltar<\/option><option value='Grenada' >Grenada<\/option><option value='Griechenland' >Griechenland<\/option><option value='Gro\u00dfbritannien' >Gro\u00dfbritannien<\/option><option value='Gr\u00f6nland' >Gr\u00f6nland<\/option><option value='Guadeloupe' >Guadeloupe<\/option><option value='Guam' >Guam<\/option><option value='Guatemala' >Guatemala<\/option><option value='Guernsey' >Guernsey<\/option><option value='Guinea' >Guinea<\/option><option value='Guinea-Bissau' >Guinea-Bissau<\/option><option value='Guyana' >Guyana<\/option><option value='Haiti' >Haiti<\/option><option value='Heard und McDonaldinseln' >Heard und McDonaldinseln<\/option><option value='Heiliger Stuhl' >Heiliger Stuhl<\/option><option value='Honduras' >Honduras<\/option><option value='Hongkong' >Hongkong<\/option><option value='Indien' >Indien<\/option><option value='Indonesien' >Indonesien<\/option><option value='Irak' >Irak<\/option><option value='Iran' >Iran<\/option><option value='Irland' >Irland<\/option><option value='Island' >Island<\/option><option value='Isle of Man' >Isle of Man<\/option><option value='Israel' >Israel<\/option><option value='Italien' >Italien<\/option><option value='Jamaika' >Jamaika<\/option><option value='Japan' >Japan<\/option><option value='Jemen' >Jemen<\/option><option value='Jersey' >Jersey<\/option><option value='Jordanien' >Jordanien<\/option><option value='Kambodscha' >Kambodscha<\/option><option value='Kamerun' >Kamerun<\/option><option value='Kanada' >Kanada<\/option><option value='Kap Verde' >Kap Verde<\/option><option value='Karibische Niederlande' >Karibische Niederlande<\/option><option value='Kasachstan' >Kasachstan<\/option><option value='Katar' >Katar<\/option><option value='Kenia' >Kenia<\/option><option value='Kirgistan' >Kirgistan<\/option><option value='Kiribati' >Kiribati<\/option><option value='Kokosinseln' >Kokosinseln<\/option><option value='Kolumbien' >Kolumbien<\/option><option value='Komoren' >Komoren<\/option><option value='Kongo' >Kongo<\/option><option value='Kongo, Demokratische Republik des' >Kongo, Demokratische Republik des<\/option><option value='Korea. Demokratische Volksrepublik' >Korea. Demokratische Volksrepublik<\/option><option value='Kroatien' >Kroatien<\/option><option value='Kuba' >Kuba<\/option><option value='Kuwait' >Kuwait<\/option><option value='Lesotho' >Lesotho<\/option><option value='Lettland' >Lettland<\/option><option value='Libanon' >Libanon<\/option><option value='Liberia' >Liberia<\/option><option value='Libyen' >Libyen<\/option><option value='Liechtenstein' >Liechtenstein<\/option><option value='Litauen' >Litauen<\/option><option value='Luxemburg' >Luxemburg<\/option><option value='Macau' >Macau<\/option><option value='Madagaskar' >Madagaskar<\/option><option value='Malawi' >Malawi<\/option><option value='Malaysia' >Malaysia<\/option><option value='Malediven' >Malediven<\/option><option value='Mali' >Mali<\/option><option value='Malta' >Malta<\/option><option value='Marokko' >Marokko<\/option><option value='Marshall-Inseln' >Marshall-Inseln<\/option><option value='Martinique' >Martinique<\/option><option value='Mauretanien' >Mauretanien<\/option><option value='Mauritius' >Mauritius<\/option><option value='Mayotte' >Mayotte<\/option><option value='Mexiko' >Mexiko<\/option><option value='Mikronesien' >Mikronesien<\/option><option value='Moldawien' >Moldawien<\/option><option value='Monaco' >Monaco<\/option><option value='Mongolei' >Mongolei<\/option><option value='Montenegro' >Montenegro<\/option><option value='Montserrat' >Montserrat<\/option><option value='Mosambik' >Mosambik<\/option><option value='Myanmar' >Myanmar<\/option><option value='Namibia' >Namibia<\/option><option value='Nauru' >Nauru<\/option><option value='Nepal' >Nepal<\/option><option value='Neukaledonien' >Neukaledonien<\/option><option value='Neuseeland' >Neuseeland<\/option><option value='Nicaragua' >Nicaragua<\/option><option value='Niederlande' >Niederlande<\/option><option value='Niger' >Niger<\/option><option value='Nigeria' >Nigeria<\/option><option value='Niue' >Niue<\/option><option value='Nordmazedonien' >Nordmazedonien<\/option><option value='Norfolkinsel' >Norfolkinsel<\/option><option value='Norwegen' >Norwegen<\/option><option value='N\u00f6rdliche Marianen' >N\u00f6rdliche Marianen<\/option><option value='Oman' >Oman<\/option><option value='Osttimor' >Osttimor<\/option><option value='Pakistan' >Pakistan<\/option><option value='Palau' >Palau<\/option><option value='Pal\u00e4stina, Bundesstaat' >Pal\u00e4stina, Bundesstaat<\/option><option value='Panama' >Panama<\/option><option value='Papua Neu Guinea' >Papua Neu Guinea<\/option><option value='Paraguay' >Paraguay<\/option><option value='Peru' >Peru<\/option><option value='Philippinen' >Philippinen<\/option><option value='Pitcairninseln' >Pitcairninseln<\/option><option value='Polen' >Polen<\/option><option value='Portugal' >Portugal<\/option><option value='Puerto Rico' >Puerto Rico<\/option><option value='Ruanda' >Ruanda<\/option><option value='Rum\u00e4nien' >Rum\u00e4nien<\/option><option value='Russische F\u00f6deration' >Russische F\u00f6deration<\/option><option value='R\u00e9union' >R\u00e9union<\/option><option value='Saint-Barth\u00e9lemy' >Saint-Barth\u00e9lemy<\/option><option value='Saint-Pierre und Miquelon' >Saint-Pierre und Miquelon<\/option><option value='Salomonen' >Salomonen<\/option><option value='Sambia' >Sambia<\/option><option value='Samoa' >Samoa<\/option><option value='San Marino' >San Marino<\/option><option value='Saudi-Arabien' >Saudi-Arabien<\/option><option value='Schweden' >Schweden<\/option><option value='Schweiz' >Schweiz<\/option><option value='Senegal' >Senegal<\/option><option value='Serbien' >Serbien<\/option><option value='Seychellen' >Seychellen<\/option><option value='Sierra Leone' >Sierra Leone<\/option><option value='Simbabwe' >Simbabwe<\/option><option value='Singapur' >Singapur<\/option><option value='Sint Maarten' >Sint Maarten<\/option><option value='Slovenien' >Slovenien<\/option><option value='Slowakei' >Slowakei<\/option><option value='Somalia' >Somalia<\/option><option value='Spanien' >Spanien<\/option><option value='Sri Lanka' >Sri Lanka<\/option><option value='St. Helena, Ascension und Tristan da Cunha' >St. Helena, Ascension und Tristan da Cunha<\/option><option value='St. Kitts und Nevis' >St. Kitts und Nevis<\/option><option value='St. Lucia' >St. Lucia<\/option><option value='St. Martin' >St. Martin<\/option><option value='St. Vincent und die Grenadinen' >St. Vincent und die Grenadinen<\/option><option value='Sudan' >Sudan<\/option><option value='Surinam' >Surinam<\/option><option value='Svalbard und Jan Mayen' >Svalbard und Jan Mayen<\/option><option value='Syrien, Arabische Republik' >Syrien, Arabische Republik<\/option><option value='S\u00e3o Tom\u00e9 und Pr\u00edncipe' >S\u00e3o Tom\u00e9 und Pr\u00edncipe<\/option><option value='S\u00fcdafrika' >S\u00fcdafrika<\/option><option value='S\u00fcdgeorgien und die S\u00fcdlichen Sandwichinseln' >S\u00fcdgeorgien und die S\u00fcdlichen Sandwichinseln<\/option><option value='S\u00fcdkorea' >S\u00fcdkorea<\/option><option value='S\u00fcdsudan' >S\u00fcdsudan<\/option><option value='Tadschikistan' >Tadschikistan<\/option><option value='Taiwan' >Taiwan<\/option><option value='Tansania, Vereinte Republik' >Tansania, Vereinte Republik<\/option><option value='Thailand' >Thailand<\/option><option value='Togo' >Togo<\/option><option value='Tokelau' >Tokelau<\/option><option value='Tonga' >Tonga<\/option><option value='Trinidad und Tobago' >Trinidad und Tobago<\/option><option value='Tschad' >Tschad<\/option><option value='Tschechien' >Tschechien<\/option><option value='Tunesien' >Tunesien<\/option><option value='Turkmenistan' >Turkmenistan<\/option><option value='Turks- und Caicosinseln' >Turks- und Caicosinseln<\/option><option value='Tuvalu' >Tuvalu<\/option><option value='T\u00fcrkei' >T\u00fcrkei<\/option><option value='US Minor Outlying Islands' >US Minor Outlying Islands<\/option><option value='Uganda' >Uganda<\/option><option value='Ukraine' >Ukraine<\/option><option value='Ungarn' >Ungarn<\/option><option value='Uruguay' >Uruguay<\/option><option value='Usbekistan' >Usbekistan<\/option><option value='Vanuatu' >Vanuatu<\/option><option value='Venezuela' >Venezuela<\/option><option value='Vereinigte Arabische Emirate' >Vereinigte Arabische Emirate<\/option><option value='Vereinigte Staaten von Amerika' >Vereinigte Staaten von Amerika<\/option><option value='Vietnam' >Vietnam<\/option><option value='Weihnachtsinsel' >Weihnachtsinsel<\/option><option value='Wei\u00dfrussland' >Wei\u00dfrussland<\/option><option value='Westsahara' >Westsahara<\/option><option value='Zentralafrikanische Republik' >Zentralafrikanische Republik<\/option><option value='Zypern' >Zypern<\/option><option value='\u00c4gypten' >\u00c4gypten<\/option><option value='\u00c4quatorial Guinea' >\u00c4quatorial Guinea<\/option><option value='\u00c4thopien' >\u00c4thopien<\/option><option value='\u00c5landinseln' >\u00c5landinseln<\/option><option value='\u00d6sterreich' >\u00d6sterreich<\/option><\/select>\n                                        <label for='input_12_6_6' id='input_12_6_6_label' class='gform-field-label gform-field-label--type-sub '>Land<\/label>\n                                    <\/span>\n                    <div class='gf_clear gf_clear_complex'><\/div>\n                <\/div><\/fieldset><div id=\"field_12_7\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_12_7'>E-Mail-Adresse<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(erforderlich)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_7' id='input_12_7' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_12_8\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_12_8'>Telefonnummer<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(erforderlich)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_8' id='input_12_8' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_12_9\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Einwilligung<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(erforderlich)<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_9.1' id='input_12_9_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_12_9_1' >Ja, ich bestelle hiermit verbindlich meinen pers\u00f6nlichen Qualit\u00e4ts-Quick-Check f\u00fcr 490,00 \u20ac netto zzgl. MwSt. Ich bin damit einverstanden, dass die RUF Beratung GmbH meine Kontaktdaten speichert, um mich zu Informationszwecken per E-Mail zu kontaktieren.<\/label><input type='hidden' name='input_9.2' value='Ja, ich bestelle hiermit verbindlich meinen pers\u00f6nlichen Qualit\u00e4ts-Quick-Check f\u00fcr 490,00 \u20ac netto zzgl. MwSt. Ich bin damit einverstanden, dass die RUF Beratung GmbH meine Kontaktdaten speichert, um mich zu Informationszwecken per E-Mail zu kontaktieren.' class='gform_hidden' \/><input type='hidden' name='input_9.3' value='6' class='gform_hidden' \/><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_12' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Kostenpflichtig bestellen'  \/> <input type='hidden' name='gform_ajax' value='form_id=12&amp;title=&amp;description=&amp;tabindex=0&amp;theme=gravity-theme&amp;hash=de8bf03f097468bd9a1ec49253006e0e' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_12' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_12' id='gform_theme_12' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_12' id='gform_style_settings_12' value='' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_12' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='12' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='EUR' value='iFfWUnx6il3KSYQetCJal736RkGOLYtu9VdE3BP2sFlPXubY1xIpR7BVUJVf7caWNQQcVZ0Jbf7nSe6BQynJwbLMc+6vgiPUk2MYWfC9AtZmHmc=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_12' value='WyJ7XCI5LjFcIjpcIjhhY2E0NDJjZGZiM2UyYzljZDYzNzI1YzViYTEwOThlXCIsXCI5LjJcIjpcIjU4NzZjMThkOGQxMzg2N2NkZmY2ZjVmMjIyOGFiZDlmXCIsXCI5LjNcIjpcIjI1NDMyNDgwYzFjZTg2N2UwNGUwYzkxNTNmYmI1OTk1XCJ9IiwiMGE0ZjhjNDJjYmVkOWEzZmYwODgwZjFmNjQzMzQ1ZGYiXQ==' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_12' id='gform_target_page_number_12' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_12' id='gform_source_page_number_12' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_12' id='gform_ajax_frame_12' title='Dieser iframe enth\u00e4lt die erforderliche Logik um Gravity Forms Formulare mit AJAX zu handhaben.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 12, 'https:\/\/ruf-beratung.de\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_12').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_12');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_12').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_12').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_12').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_12').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_12').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_12').val();gformInitSpinner( 12, 'https:\/\/ruf-beratung.de\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [12, current_page]);window['gf_submitting_12'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_12').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_12').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [12]);window['gf_submitting_12'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_12').text());}else{jQuery('#gform_12').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"12\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_12\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_12\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_12\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 12, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} );\n<\/script>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb1b4fe elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cb1b4fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3da2608 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3da2608\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7eb1332\" data-id=\"7eb1332\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6839104 elementor-widget elementor-widget-text-editor\" data-id=\"6839104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 style=\"text-align: center;\">Ihr ExpertenTeam:<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44bca06 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"44bca06\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-f8272a5\" data-id=\"f8272a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f2daa3 elementor-widget elementor-widget-image\" data-id=\"0f2daa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/in\/rolandruf\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/11\/Design-ohne-Titel-1-1024x1024.jpg\" class=\"attachment-large size-large wp-image-14168\" alt=\"\" srcset=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/11\/Design-ohne-Titel-1-1024x1024.jpg 1024w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/11\/Design-ohne-Titel-1-340x340.jpg 340w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/11\/elementor\/thumbs\/Design-ohne-Titel-1-rf158fi0s1uwnx67q7vav2o79lff4p27pj78ebknks.jpg 150w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/11\/Design-ohne-Titel-1-768x768.jpg 768w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/11\/Design-ohne-Titel-1.jpg 1200w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Roland Ruf<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-3d69e24\" data-id=\"3d69e24\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35e95d2 elementor-widget elementor-widget-image\" data-id=\"35e95d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"854\" height=\"854\" data-src=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Joachim-Heinz-Quadrat.jpeg\" class=\"attachment-large size-large wp-image-11542 lazyload\" alt=\"Ein Bild von Joachim Heinz mit dunklem Haar und leichtem Bart, der ein wei\u00dfes Hemd und einen grauen Pullover tr\u00e4gt, l\u00e4chelt in einem warm beleuchteten Innenraum in die Kamera und strahlt das zug\u00e4ngliche Selbstvertrauen eines erfahrenen Contact Center-Beraters aus. - RUF Beratung - Ihre Contact Center Berater\" data-srcset=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Joachim-Heinz-Quadrat.jpeg 854w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Joachim-Heinz-Quadrat-340x340.jpeg 340w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Joachim-Heinz-Quadrat-150x150.jpeg 150w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Joachim-Heinz-Quadrat-768x768.jpeg 768w\" data-sizes=\"(max-width: 854px) 100vw, 854px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 854px; --smush-placeholder-aspect-ratio: 854\/854;\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Joachim Heinz<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-f3a6a78\" data-id=\"f3a6a78\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a4c60c elementor-widget elementor-widget-image\" data-id=\"9a4c60c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"854\" height=\"854\" data-src=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Thomas-Ulrich-quadrat.jpeg\" class=\"attachment-large size-large wp-image-11563 lazyload\" alt=\"Thomas Ulrich mit kurzen dunklen Haaren l\u00e4chelt warm in die Kamera. Sein hellblaues Hemd mit Kragen strahlt Professionalit\u00e4t aus \u2013 perfekt f\u00fcr einen Contact Center Berater \u2013, w\u00e4hrend der sanft verschwommene, warm beleuchtete Hintergrund eine einladende Note verleiht. - RUF Beratung - Ihre Contact Center Berater\" data-srcset=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Thomas-Ulrich-quadrat.jpeg 854w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Thomas-Ulrich-quadrat-340x340.jpeg 340w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Thomas-Ulrich-quadrat-150x150.jpeg 150w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Thomas-Ulrich-quadrat-768x768.jpeg 768w\" data-sizes=\"(max-width: 854px) 100vw, 854px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 854px; --smush-placeholder-aspect-ratio: 854\/854;\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Thomas Ullrich<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-a770e84\" data-id=\"a770e84\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b25381 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"4b25381\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/in\/jonas-leismann\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"996\" height=\"1024\" data-src=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/09\/Passfoto_Jonas_Leismann-996x1024.jpg\" class=\"attachment-large size-large wp-image-13763 lazyload\" alt=\"\" data-srcset=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/09\/Passfoto_Jonas_Leismann-996x1024.jpg 996w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/09\/Passfoto_Jonas_Leismann-340x349.jpg 340w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/09\/Passfoto_Jonas_Leismann-146x150.jpg 146w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/09\/Passfoto_Jonas_Leismann-768x789.jpg 768w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/09\/Passfoto_Jonas_Leismann-1495x1536.jpg 1495w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/09\/Passfoto_Jonas_Leismann.jpg 1557w\" data-sizes=\"(max-width: 996px) 100vw, 996px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 996px; --smush-placeholder-aspect-ratio: 996\/1024;\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Jonas Leismann<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c7c69e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9c7c69e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-97bc452\" data-id=\"97bc452\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-615f2d9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"615f2d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d06f26a elementor-widget elementor-widget-spacer\" data-id=\"d06f26a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ccb2c5 elementor-cta--skin-cover elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"3ccb2c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/ruf-beratung.de\/?p=15188\" target=\"_blank\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg lazyload\" style=\"background-image:inherit;\" role=\"img\" aria-label=\"Design ohne Titel\" data-bg-image=\"url(https:\/\/ruf-beratung.de\/wp-content\/uploads\/2026\/04\/Design-ohne-Titel-1-1024x573.jpg)\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item elementor-animated-item--grow\">\n\t\t\t\t\t\tVom Bauchgef\u00fchl zur gezielten Steuerung \u2013 wie Sie Qualit\u00e4t im Kundenservice wirklich verstehen und verbessern.\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item elementor-animated-item--grow\">\n\t\t\t\t\t\tZum Blog-Artikel von Joachim Heinz\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item elementor-animated-item--grow\">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tHier klicken\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<div class=\"gsp_post_data\" \r\n\t            data-post_type=\"page\" \r\n\t            data-cat=\"\" \r\n\t            data-modified=\"120\"\r\n\t            data-created=\"1775639191\"\r\n\t            data-title=\"Qualit\u00e4t im Kundenservice &#8211; QM Quick-Check\" \r\n\t            data-home=\"https:\/\/ruf-beratung.de\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Endlich Klarheit: Wo Ihr Kundenservice wirklich besser werden kann Die Qualit\u00e4t im Kundenservice ist ein entscheidender Faktor daf\u00fcr, ob Kunden [&hellip;]<\/p>\n","protected":false},"author":149,"featured_media":0,"parent":2969,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-14914","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Qualit\u00e4t im Kundenservice - QM Quick-Check | RUF Beratung - wir sind Ihre Contact Center Berater!<\/title>\n<meta name=\"description\" content=\"Warum verbessert sich die Servicequalit\u00e4t trotz Ma\u00dfnahmen nicht? Der Qualit\u00e4ts-Quick-Check liefert in kurzer Zeit ein klares Lagebild: Sie analysieren relevante Qualit\u00e4tsfaktoren, erhalten eine Expertenauswertung und konkrete Handlungsempfehlungen. Ideal f\u00fcr Unternehmen, die ihren Kundenservice gezielt und messbar verbessern m\u00f6chten.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qualit\u00e4t im Kundenservice - QM Quick-Check | RUF Beratung - wir sind Ihre Contact Center Berater!\" \/>\n<meta property=\"og:description\" content=\"Warum verbessert sich die Servicequalit\u00e4t trotz Ma\u00dfnahmen nicht? Der Qualit\u00e4ts-Quick-Check liefert in kurzer Zeit ein klares Lagebild: Sie analysieren relevante Qualit\u00e4tsfaktoren, erhalten eine Expertenauswertung und konkrete Handlungsempfehlungen. Ideal f\u00fcr Unternehmen, die ihren Kundenservice gezielt und messbar verbessern m\u00f6chten.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ruf-beratung.de\/?page_id=14914\" \/>\n<meta property=\"og:site_name\" content=\"RUF Beratung - wir sind Ihre Contact Center Berater!\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-24T08:46:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2026\/04\/RUF-Beratung-Titelbild-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"5\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?page_id=14914\",\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/?page_id=14914\",\"name\":\"Qualit\u00e4t im Kundenservice - QM Quick-Check | RUF Beratung - wir sind Ihre Contact Center Berater!\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?page_id=14914#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?page_id=14914#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Design-ohne-Titel-1-1024x1024.jpg\",\"datePublished\":\"2026-04-08T07:06:31+00:00\",\"dateModified\":\"2026-04-24T08:46:43+00:00\",\"description\":\"Warum verbessert sich die Servicequalit\u00e4t trotz Ma\u00dfnahmen nicht? Der Qualit\u00e4ts-Quick-Check liefert in kurzer Zeit ein klares Lagebild: Sie analysieren relevante Qualit\u00e4tsfaktoren, erhalten eine Expertenauswertung und konkrete Handlungsempfehlungen. Ideal f\u00fcr Unternehmen, die ihren Kundenservice gezielt und messbar verbessern m\u00f6chten.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?page_id=14914#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ruf-beratung.de\\\/?page_id=14914\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?page_id=14914#primaryimage\",\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Design-ohne-Titel-1.jpg\",\"contentUrl\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Design-ohne-Titel-1.jpg\",\"width\":1200,\"height\":1200},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?page_id=14914#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/ruf-beratung.de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ressourcen\",\"item\":\"https:\\\/\\\/ruf-beratung.de\\\/?page_id=2969\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Qualit\u00e4t im Kundenservice &#8211; QM Quick-Check\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#website\",\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/\",\"name\":\"RUF Beratung - wir sind Ihre Contact Center Berater!\",\"description\":\"Unser Ziel ist Ihr erfolgreicher Kundenservice\",\"publisher\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ruf-beratung.de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#organization\",\"name\":\"RUF Beratung\",\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2021\\\/07\\\/Logo-bearb.png\",\"contentUrl\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2021\\\/07\\\/Logo-bearb.png\",\"width\":626,\"height\":125,\"caption\":\"RUF Beratung\"},\"image\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/ruf-beratung\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Qualit\u00e4t im Kundenservice - QM Quick-Check | RUF Beratung - wir sind Ihre Contact Center Berater!","description":"Warum verbessert sich die Servicequalit\u00e4t trotz Ma\u00dfnahmen nicht? Der Qualit\u00e4ts-Quick-Check liefert in kurzer Zeit ein klares Lagebild: Sie analysieren relevante Qualit\u00e4tsfaktoren, erhalten eine Expertenauswertung und konkrete Handlungsempfehlungen. Ideal f\u00fcr Unternehmen, die ihren Kundenservice gezielt und messbar verbessern m\u00f6chten.","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"de_DE","og_type":"article","og_title":"Qualit\u00e4t im Kundenservice - QM Quick-Check | RUF Beratung - wir sind Ihre Contact Center Berater!","og_description":"Warum verbessert sich die Servicequalit\u00e4t trotz Ma\u00dfnahmen nicht? Der Qualit\u00e4ts-Quick-Check liefert in kurzer Zeit ein klares Lagebild: Sie analysieren relevante Qualit\u00e4tsfaktoren, erhalten eine Expertenauswertung und konkrete Handlungsempfehlungen. Ideal f\u00fcr Unternehmen, die ihren Kundenservice gezielt und messbar verbessern m\u00f6chten.","og_url":"https:\/\/ruf-beratung.de\/?page_id=14914","og_site_name":"RUF Beratung - wir sind Ihre Contact Center Berater!","article_modified_time":"2026-04-24T08:46:43+00:00","og_image":[{"width":2560,"height":1440,"url":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2026\/04\/RUF-Beratung-Titelbild-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"5\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ruf-beratung.de\/?page_id=14914","url":"https:\/\/ruf-beratung.de\/?page_id=14914","name":"Qualit\u00e4t im Kundenservice - QM Quick-Check | RUF Beratung - wir sind Ihre Contact Center Berater!","isPartOf":{"@id":"https:\/\/ruf-beratung.de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ruf-beratung.de\/?page_id=14914#primaryimage"},"image":{"@id":"https:\/\/ruf-beratung.de\/?page_id=14914#primaryimage"},"thumbnailUrl":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/11\/Design-ohne-Titel-1-1024x1024.jpg","datePublished":"2026-04-08T07:06:31+00:00","dateModified":"2026-04-24T08:46:43+00:00","description":"Warum verbessert sich die Servicequalit\u00e4t trotz Ma\u00dfnahmen nicht? Der Qualit\u00e4ts-Quick-Check liefert in kurzer Zeit ein klares Lagebild: Sie analysieren relevante Qualit\u00e4tsfaktoren, erhalten eine Expertenauswertung und konkrete Handlungsempfehlungen. Ideal f\u00fcr Unternehmen, die ihren Kundenservice gezielt und messbar verbessern m\u00f6chten.","breadcrumb":{"@id":"https:\/\/ruf-beratung.de\/?page_id=14914#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ruf-beratung.de\/?page_id=14914"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/ruf-beratung.de\/?page_id=14914#primaryimage","url":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/11\/Design-ohne-Titel-1.jpg","contentUrl":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2025\/11\/Design-ohne-Titel-1.jpg","width":1200,"height":1200},{"@type":"BreadcrumbList","@id":"https:\/\/ruf-beratung.de\/?page_id=14914#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/ruf-beratung.de\/"},{"@type":"ListItem","position":2,"name":"Ressourcen","item":"https:\/\/ruf-beratung.de\/?page_id=2969"},{"@type":"ListItem","position":3,"name":"Qualit\u00e4t im Kundenservice &#8211; QM Quick-Check"}]},{"@type":"WebSite","@id":"https:\/\/ruf-beratung.de\/#website","url":"https:\/\/ruf-beratung.de\/","name":"RUF Beratung - wir sind Ihre Contact Center Berater!","description":"Unser Ziel ist Ihr erfolgreicher Kundenservice","publisher":{"@id":"https:\/\/ruf-beratung.de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ruf-beratung.de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/ruf-beratung.de\/#organization","name":"RUF Beratung","url":"https:\/\/ruf-beratung.de\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/ruf-beratung.de\/#\/schema\/logo\/image\/","url":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2021\/07\/Logo-bearb.png","contentUrl":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2021\/07\/Logo-bearb.png","width":626,"height":125,"caption":"RUF Beratung"},"image":{"@id":"https:\/\/ruf-beratung.de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/ruf-beratung"]}]}},"_links":{"self":[{"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/pages\/14914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/users\/149"}],"replies":[{"embeddable":true,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14914"}],"version-history":[{"count":58,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/pages\/14914\/revisions"}],"predecessor-version":[{"id":15215,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/pages\/14914\/revisions\/15215"}],"up":[{"embeddable":true,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/pages\/2969"}],"wp:attachment":[{"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}