{"id":11493,"date":"2024-01-15T12:41:49","date_gmt":"2024-01-15T11:41:49","guid":{"rendered":"https:\/\/ruf-beratung.de\/?p=11493"},"modified":"2024-03-04T16:52:55","modified_gmt":"2024-03-04T15:52:55","slug":"eu-ai-act-kundenservice-webinar","status":"publish","type":"post","link":"https:\/\/ruf-beratung.de\/?p=11493","title":{"rendered":"EU AI Act Webinar"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11493\" class=\"elementor elementor-11493\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71ab3196 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71ab3196\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f62ffec\" data-id=\"5f62ffec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12a9e1e7 elementor-widget elementor-widget-text-editor\" data-id=\"12a9e1e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><br \/>Ist der EU AI ACT eine Spa\u00dfbremse oder der notwendige Sicherheitscheck?<br \/><\/strong><\/p><p>Potenziale von KI f\u00fcr ein erfolgreiches Kundenerlebnis entdecken im Schatten des EU AI ACTs. <a href=\"https:\/\/www.linkedin.com\/in\/joachimheinz\/\">Joachim Heinz<\/a> entf\u00fchrt uns auf die AI-Achterbahn: Lauert hinter der n\u00e4chsten Kurve der EU AI ACT oder darf die Journey weitergehen? Anhand einer Customer Journey zeigt er, wo und wie AI eingesetzt werden kann, um das Kundenerlebnis zu verbessern. Dabei macht er deutlich, wo die Weiterfahrt gef\u00e4hrdet werden kann. Was k\u00f6nnen die neuen Rahmenbedingungen des EU AI ACT bedeuten? Steigen Sie ein und schnallen Sie sich an, denn eine KI-Fahrt wird auf jeden Fall eines: rasant!<\/p><p>Im Webinar zeigt er auf, wo und wie KI im Kundenservice erfolgreich eingesetzt werden kann, um das Kundenerlebnis zu verbessern. Dabei macht er deutlich, welche Projekte im Zusammenhang mit dem EU AI Act realisierbar sind und wo Risiken oder gar Showstopper zu finden sind.\u00a0<\/p><p>Seien Sie dabei und erfahren Sie:<\/p><ul><li>Welche Einsatzszenarien schaffen heute schon Mehrwert?<\/li><li>Was sind die Eckpfeiler des EU AI Acts?<\/li><li>Wo liegen m\u00f6gliche Risiken beim Einsatz von KI im Kontext des EU AI Acts?<\/li><\/ul><p>Registrieren Sie sich<a href=\"https:\/\/6450416.hs-sites.com\/ist-der-eu-ai-act-eine-spa%C3%9Fbremse-oder-der-notwendige-sicherheitscheck\" target=\"_blank\" rel=\"noopener\"> gleich kostenlos.<\/a><\/p><p style=\"line-height: 1.5;\">Wann: Mittwoch, 20. M\u00e4rz um 15 Uhr<\/p><p style=\"line-height: 1.5;\">Wo: Online bequem am Schreibtisch<\/p><p style=\"line-height: 1.5;\">Das Webinar wird vom I-CEM, Institut f\u00fcr Customer Experience Management, durchgef\u00fchrt. Ihre Teilnehme ist kostenlos, eine Registrierung ist erforderlich.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-373c543 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"373c543\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19b23d7\" data-id=\"19b23d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ea9eb0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6ea9eb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/i-cem-6450416.hs-sites.com\/eu-ai-act-killer-f%C3%BCr-den-einsatz-von-ki-im-kundenservice\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Information &amp; Anmeldung<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6830292 elementor-widget elementor-widget-spacer\" data-id=\"6830292\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<div class=\"gsp_post_data\" \r\n\t            data-post_type=\"post\" \r\n\t            data-cat=\"events,news_events\" \r\n\t            data-modified=\"120\"\r\n\t            data-created=\"1705322509\"\r\n\t            data-title=\"EU AI Act Webinar\" \r\n\t            data-home=\"https:\/\/ruf-beratung.de\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Ist der EU AI ACT eine Spa\u00dfbremse oder der notwendige Sicherheitscheck? Potenziale von KI f\u00fcr ein erfolgreiches Kundenerlebnis entdecken im [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":11507,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[23,21],"tags":[15,19,72,91],"class_list":["post-11493","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events","category-news_events","tag-contact-center","tag-ki","tag-technologie","tag-trend"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>EU AI Act Webinar<\/title>\n<meta name=\"description\" content=\"Wir zeigen im Webinar, wo und wie KI im Kundenservice erfolgreich eingesetzt werden kann und welche Projekte im Zusammenhang mit dem EU AI Act realisierbar sind.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ruf-beratung.de\/?p=11493\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EU AI Act Webinar\" \/>\n<meta property=\"og:description\" content=\"Wir zeigen im Webinar, wo und wie KI im Kundenservice erfolgreich eingesetzt werden kann und welche Projekte im Zusammenhang mit dem EU AI Act realisierbar sind.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ruf-beratung.de\/?p=11493\" \/>\n<meta property=\"og:site_name\" content=\"RUF Beratung - wir sind Ihre Contact Center Berater!\" \/>\n<meta property=\"article:published_time\" content=\"2024-01-15T11:41:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-04T15:52:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/01\/EU-AI-Act-Webinar-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"752\" \/>\n\t<meta property=\"og:image:height\" content=\"502\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Julia Ulrich\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493\"},\"author\":{\"name\":\"Julia Ulrich\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#\\\/schema\\\/person\\\/f8a5bc0bb3fc13df5db59db53c7bf3e4\"},\"headline\":\"EU AI Act Webinar\",\"datePublished\":\"2024-01-15T11:41:49+00:00\",\"dateModified\":\"2024-03-04T15:52:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493\"},\"wordCount\":229,\"publisher\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/EU-AI-Act-Webinar-2.jpg\",\"keywords\":[\"Contact Center\",\"KI\",\"technologie\",\"trend\"],\"articleSection\":[\"Events\",\"News &amp; Events\"],\"inLanguage\":\"de\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493\",\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493\",\"name\":\"EU AI Act Webinar\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/EU-AI-Act-Webinar-2.jpg\",\"datePublished\":\"2024-01-15T11:41:49+00:00\",\"dateModified\":\"2024-03-04T15:52:55+00:00\",\"description\":\"Wir zeigen im Webinar, wo und wie KI im Kundenservice erfolgreich eingesetzt werden kann und welche Projekte im Zusammenhang mit dem EU AI Act realisierbar sind.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493#primaryimage\",\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/EU-AI-Act-Webinar-2.jpg\",\"contentUrl\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/EU-AI-Act-Webinar-2.jpg\",\"width\":752,\"height\":502,\"caption\":\"Ein verwitterter Holzwegweiser mit einem roten Pfeil zeigt nach rechts, vor einem verschwommenen, schneebedeckten Berghintergrund \u2013 und l\u00e4dt Sie zu einem Kundenservice-Webinar zum EU AI Act ein. - RUF Beratung - Ihre Contact Center Berater\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/?p=11493#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/ruf-beratung.de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"EU AI Act Webinar\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#website\",\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/\",\"name\":\"RUF Beratung - wir sind Ihre Contact Center Berater!\",\"description\":\"Unser Ziel ist Ihr erfolgreicher Kundenservice\",\"publisher\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ruf-beratung.de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#organization\",\"name\":\"RUF Beratung\",\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2021\\\/07\\\/Logo-bearb.png\",\"contentUrl\":\"https:\\\/\\\/ruf-beratung.de\\\/wp-content\\\/uploads\\\/2021\\\/07\\\/Logo-bearb.png\",\"width\":626,\"height\":125,\"caption\":\"RUF Beratung\"},\"image\":{\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/ruf-beratung\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/ruf-beratung.de\\\/#\\\/schema\\\/person\\\/f8a5bc0bb3fc13df5db59db53c7bf3e4\",\"name\":\"Julia Ulrich\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/07894bdde9e65cad8a91ba6f0e84e950f09b1dd397b167dc5ad174ff4f5cc4c9?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/07894bdde9e65cad8a91ba6f0e84e950f09b1dd397b167dc5ad174ff4f5cc4c9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/07894bdde9e65cad8a91ba6f0e84e950f09b1dd397b167dc5ad174ff4f5cc4c9?s=96&d=mm&r=g\",\"caption\":\"Julia Ulrich\"},\"url\":\"https:\\\/\\\/ruf-beratung.de\\\/?author=5\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"EU AI Act Webinar","description":"Wir zeigen im Webinar, wo und wie KI im Kundenservice erfolgreich eingesetzt werden kann und welche Projekte im Zusammenhang mit dem EU AI Act realisierbar sind.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ruf-beratung.de\/?p=11493","og_locale":"de_DE","og_type":"article","og_title":"EU AI Act Webinar","og_description":"Wir zeigen im Webinar, wo und wie KI im Kundenservice erfolgreich eingesetzt werden kann und welche Projekte im Zusammenhang mit dem EU AI Act realisierbar sind.","og_url":"https:\/\/ruf-beratung.de\/?p=11493","og_site_name":"RUF Beratung - wir sind Ihre Contact Center Berater!","article_published_time":"2024-01-15T11:41:49+00:00","article_modified_time":"2024-03-04T15:52:55+00:00","og_image":[{"width":752,"height":502,"url":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/01\/EU-AI-Act-Webinar-2.jpg","type":"image\/jpeg"}],"author":"Julia Ulrich","twitter_card":"summary_large_image","twitter_misc":{"Verfasst von":false,"Gesch\u00e4tzte Lesezeit":"2\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ruf-beratung.de\/?p=11493#article","isPartOf":{"@id":"https:\/\/ruf-beratung.de\/?p=11493"},"author":{"name":"Julia Ulrich","@id":"https:\/\/ruf-beratung.de\/#\/schema\/person\/f8a5bc0bb3fc13df5db59db53c7bf3e4"},"headline":"EU AI Act Webinar","datePublished":"2024-01-15T11:41:49+00:00","dateModified":"2024-03-04T15:52:55+00:00","mainEntityOfPage":{"@id":"https:\/\/ruf-beratung.de\/?p=11493"},"wordCount":229,"publisher":{"@id":"https:\/\/ruf-beratung.de\/#organization"},"image":{"@id":"https:\/\/ruf-beratung.de\/?p=11493#primaryimage"},"thumbnailUrl":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/01\/EU-AI-Act-Webinar-2.jpg","keywords":["Contact Center","KI","technologie","trend"],"articleSection":["Events","News &amp; Events"],"inLanguage":"de"},{"@type":"WebPage","@id":"https:\/\/ruf-beratung.de\/?p=11493","url":"https:\/\/ruf-beratung.de\/?p=11493","name":"EU AI Act Webinar","isPartOf":{"@id":"https:\/\/ruf-beratung.de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ruf-beratung.de\/?p=11493#primaryimage"},"image":{"@id":"https:\/\/ruf-beratung.de\/?p=11493#primaryimage"},"thumbnailUrl":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/01\/EU-AI-Act-Webinar-2.jpg","datePublished":"2024-01-15T11:41:49+00:00","dateModified":"2024-03-04T15:52:55+00:00","description":"Wir zeigen im Webinar, wo und wie KI im Kundenservice erfolgreich eingesetzt werden kann und welche Projekte im Zusammenhang mit dem EU AI Act realisierbar sind.","breadcrumb":{"@id":"https:\/\/ruf-beratung.de\/?p=11493#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ruf-beratung.de\/?p=11493"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/ruf-beratung.de\/?p=11493#primaryimage","url":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/01\/EU-AI-Act-Webinar-2.jpg","contentUrl":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/01\/EU-AI-Act-Webinar-2.jpg","width":752,"height":502,"caption":"Ein verwitterter Holzwegweiser mit einem roten Pfeil zeigt nach rechts, vor einem verschwommenen, schneebedeckten Berghintergrund \u2013 und l\u00e4dt Sie zu einem Kundenservice-Webinar zum EU AI Act ein. - RUF Beratung - Ihre Contact Center Berater"},{"@type":"BreadcrumbList","@id":"https:\/\/ruf-beratung.de\/?p=11493#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/ruf-beratung.de\/"},{"@type":"ListItem","position":2,"name":"EU AI Act Webinar"}]},{"@type":"WebSite","@id":"https:\/\/ruf-beratung.de\/#website","url":"https:\/\/ruf-beratung.de\/","name":"RUF Beratung - wir sind Ihre Contact Center Berater!","description":"Unser Ziel ist Ihr erfolgreicher Kundenservice","publisher":{"@id":"https:\/\/ruf-beratung.de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ruf-beratung.de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/ruf-beratung.de\/#organization","name":"RUF Beratung","url":"https:\/\/ruf-beratung.de\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/ruf-beratung.de\/#\/schema\/logo\/image\/","url":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2021\/07\/Logo-bearb.png","contentUrl":"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2021\/07\/Logo-bearb.png","width":626,"height":125,"caption":"RUF Beratung"},"image":{"@id":"https:\/\/ruf-beratung.de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/ruf-beratung"]},{"@type":"Person","@id":"https:\/\/ruf-beratung.de\/#\/schema\/person\/f8a5bc0bb3fc13df5db59db53c7bf3e4","name":"Julia Ulrich","image":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/secure.gravatar.com\/avatar\/07894bdde9e65cad8a91ba6f0e84e950f09b1dd397b167dc5ad174ff4f5cc4c9?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/07894bdde9e65cad8a91ba6f0e84e950f09b1dd397b167dc5ad174ff4f5cc4c9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/07894bdde9e65cad8a91ba6f0e84e950f09b1dd397b167dc5ad174ff4f5cc4c9?s=96&d=mm&r=g","caption":"Julia Ulrich"},"url":"https:\/\/ruf-beratung.de\/?author=5"}]}},"_links":{"self":[{"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/posts\/11493","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11493"}],"version-history":[{"count":19,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/posts\/11493\/revisions"}],"predecessor-version":[{"id":11603,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/posts\/11493\/revisions\/11603"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=\/wp\/v2\/media\/11507"}],"wp:attachment":[{"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11493"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11493"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ruf-beratung.de\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}