{"id":12530,"date":"2025-02-02T20:38:51","date_gmt":"2025-02-02T19:38:51","guid":{"rendered":"https:\/\/ruf-beratung.de\/?p=12530"},"modified":"2025-02-02T21:22:04","modified_gmt":"2025-02-02T20:22:04","slug":"cx-dialog-2025","status":"publish","type":"post","link":"https:\/\/ruf-beratung.de\/?p=12530","title":{"rendered":"CX Dialog 2025"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12530\" class=\"elementor elementor-12530\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71ab3196 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71ab3196\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f62ffec\" data-id=\"5f62ffec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12a9e1e7 elementor-widget elementor-widget-text-editor\" data-id=\"12a9e1e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>CX Dialog 2025 \u2013 Ihr Kompass f\u00fcr die Zukunft der Customer Experience<\/b><\/p><p>2025 wird f\u00fcr Customer Experience Verantwortliche eine entscheidende Rolle spielen. Welche Trends sind relevant? Wie setzen Sie Ihre Projekte erfolgreich um und was k\u00f6nnen Sie von erfolgreichen Leuchtturm-Projekten lernen? Wir bieten Ihnen die Antworten!<\/p><p>In wirtschaftlich dynamischen Zeiten ist exzellente Customer Experience ein entscheidender Erfolgsfaktor. Wir zeigen Ihnen, wie Sie orchestrierte und personalisierte Customer Journeys umsetzen, wie Sie mit einer integrierten Steuerung profitabel arbeiten und welche Technologien Sie erfolgreich implementieren k\u00f6nnen. Beim CX Dialog 2025 erhalten Sie wertvolle Einblicke in die Trends und Entwicklungen, die Ihre zuk\u00fcnftige CX-Strategie pr\u00e4gen werden.<\/p><p><b>Warum teilnehmen<\/b><\/p><p>&#8211; Sie erfahren welche Entwicklungen relevant f\u00fcr Ihr Unternehmen sind, wie die Trends einzuordnen sind und erhalten einen verl\u00e4sslichen Orientierungsrahmen f\u00fcr die eigenen CX Initiativen und Projekte.<br \/>&#8211; Sie erhalten\u202fTransparenz zu technologischen Entwicklungen, Customer Experience IT Architekturen, dem Zusammenspiel der Komponenten und k\u00f6nnen die Auswirkungen auf Ihre eigene CX-Umsetzungsstrategie bewerten.<br \/>&#8211; Sie erfahren auf der Basis von Leuchtturmprojekten\u202fwie sich CX in Ihrem Unternehmen konkret umsetzen, verankern l\u00e4\u00dft und welche konkreten Ergebnisse Sie erwarten k\u00f6nnen.<br \/>&#8211; Der CX Dialog wird von Customer Experience Experten geplant und durchgef\u00fchrt. Das garantiert einen hohen Praxisbezug.<\/p><h6>Besonderes Highlight:<\/h6><p>Von 13:30 \u2013 14:00 Uhr spricht\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/joachimheinz\/\" target=\"_blank\" rel=\"noopener\">Joachim Heinz<\/a> zum Thema:<br \/>\u201eCustomer Journey meets EU AI ACT \u2013 wo wird\u2019s brenzlig?\u201c<br \/>Werthaltige KI-Anwendungen sind mittlerweile unverzichtbar in der Customer Journey. Doch der EU AI ACT geht live \u2013 wo m\u00fcssen Sie besonders vorsichtig sein und warum?<\/p><p>Die Teilnahme am CX Dialog 2025 des I-Cem ist kostenfrei. Sichern Sie sich jetzt Ihren Platz und profitieren Sie von wertvollen Erkenntnissen f\u00fcr Ihre CX-Strategie!<\/p><p>Wann: Mittwoch, den 05. M\u00e4rz 2025<br \/>Uhrzeit: ab 9.00 Uhr<br \/>Wo: <a href=\"https:\/\/www.i-cem.de\/cx-dialog#jetzt-anmelden\" target=\"_blank\" rel=\"noopener\">Online<\/a><br \/><a href=\"https:\/\/www.i-cem.de\/\" target=\"_blank\" rel=\"noopener\">Veranstaltet von I-Cem<\/a><br \/>Programm: <a href=\"https:\/\/www.i-cem.de\/cx-dialog#das-programm\" target=\"_blank\" rel=\"noopener\">hier<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-373c543 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"373c543\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19b23d7\" data-id=\"19b23d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ea9eb0 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6ea9eb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.i-cem.de\/cx-dialog#jetzt-anmelden\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Jetzt kostenlos anmelden<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6830292 elementor-widget elementor-widget-spacer\" data-id=\"6830292\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e502ffc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e502ffc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a704edb\" data-id=\"a704edb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c2f440 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"2c2f440\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"340\" height=\"340\" src=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Joachim-Heinz-Quadrat-340x340.jpeg\" class=\"attachment-medium size-medium wp-image-11542\" alt=\"Ein Bild von Joachim Heinz mit dunklem Haar und leichtem Bart, der ein wei\u00dfes Hemd und einen grauen Pullover tr\u00e4gt, l\u00e4chelt in einem warm beleuchteten Innenraum in die Kamera und strahlt das zug\u00e4ngliche Selbstvertrauen eines erfahrenen Contact Center-Beraters aus. - RUF Beratung - Ihre Contact Center Berater\" srcset=\"https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Joachim-Heinz-Quadrat-340x340.jpeg 340w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Joachim-Heinz-Quadrat-150x150.jpeg 150w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Joachim-Heinz-Quadrat-768x768.jpeg 768w, https:\/\/ruf-beratung.de\/wp-content\/uploads\/2024\/02\/Joachim-Heinz-Quadrat.jpeg 854w\" sizes=\"(max-width: 340px) 100vw, 340px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e1e5b66\" data-id=\"e1e5b66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8199841 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8199841\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8db80f0\" data-id=\"8db80f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<div class=\"gsp_post_data\" \r\n\t            data-post_type=\"post\" \r\n\t            data-cat=\"events,news_events\" \r\n\t            data-modified=\"120\"\r\n\t            data-created=\"1738528731\"\r\n\t            data-title=\"CX Dialog 2025\" \r\n\t            data-home=\"https:\/\/ruf-beratung.de\"><\/div>","protected":false},"excerpt":{"rendered":"<p>CX Dialog 2025 \u2013 Ihr Kompass f\u00fcr die Zukunft der Customer Experience 2025 wird f\u00fcr Customer Experience Verantwortliche eine entscheidende [&hellip;]<\/p>\n","protected":false},"author":149,"featured_media":12531,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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