{"id":6502,"date":"2022-11-03T13:52:10","date_gmt":"2022-11-03T12:52:10","guid":{"rendered":"https:\/\/ruf-beratung.de\/?p=6502"},"modified":"2024-10-26T10:46:49","modified_gmt":"2024-10-26T08:46:49","slug":"trends-im-contact-center-2022-studienergebnisse","status":"publish","type":"post","link":"https:\/\/ruf-beratung.de\/?p=6502","title":{"rendered":"Trend-Studie: Sneak-Preview"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6502\" class=\"elementor elementor-6502\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a72fd9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a72fd9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10b1a00\" data-id=\"10b1a00\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a9de44 elementor-widget elementor-widget-text-editor\" data-id=\"1a9de44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-aos=\"fade-in\" data-aos-delay=\"50\"><strong>Webinar, 25.11. (11:00) oder 9.12.2022 (12:00) \u2013 Teilnahme kostenlos!<\/strong><\/span><\/p>\n<p><span data-aos=\"fade-in\" data-aos-delay=\"50\">Die Contact Center Trend-Studie erscheint 2022 zum vierten Mal &#8211; dieses Jahr in Kooperation mit VIER und Damovo. In diesem Webinar m\u00f6chten Ihnen <\/span><span data-aos=\"fade-in\" data-aos-delay=\"50\">Roland Ruf und Ralf M\u00fchlenh\u00f6ver <\/span><span data-aos=\"fade-in\" data-aos-delay=\"50\">erste Ergebnisse exklusiv vor der Ver\u00f6ffentlichung vorstellen. <br><\/span><\/p>\n<p><span data-aos=\"fade-in\" data-aos-delay=\"50\">Die Studie untersucht wie jedes Jahr wichtige Komponenten f\u00fcr einen erfolgreichen Kundendialog und aktuelle Trends im Zusammenspiel zwischen Mensch, Technologie und Prozessen.<br><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ffcfa8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0ffcfa8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-715f65f\" data-id=\"715f65f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c4b8bc elementor-widget elementor-widget-text-editor\" data-id=\"5c4b8bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/ruf-beratung.de\/?page_id=2969\"><img decoding=\"async\" class=\"emoji lazyload\" role=\"img\" draggable=\"false\" data-src=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/25b6.svg\" alt=\"\u25b6\ufe0f\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">&nbsp;<\/a><a style=\"font-size: 1rem;\" href=\"https:\/\/www.youtube.com\/watch?v=wy4FKEOVoSQ\" target=\"_blank\" rel=\"noopener\">Zur Aufzeichnung der Vorstellung<\/a><\/p>\n<p>Hier k\u00f6nnen Sie den Download der Studie anfordern:<br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b75f8c9 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b75f8c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ruf-beratung.de\/?page_id=4408\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download der Trend-Studie<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<div class=\"gsp_post_data\" \r\n\t            data-post_type=\"post\" \r\n\t            data-cat=\"events,news_events,technologie\" \r\n\t            data-modified=\"120\"\r\n\t            data-created=\"1667483530\"\r\n\t            data-title=\"Trend-Studie: Sneak-Preview\" \r\n\t            data-home=\"https:\/\/ruf-beratung.de\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Webinar, 25.11. (11:00) oder 9.12.2022 (12:00) \u2013 Teilnahme kostenlos! Die Contact Center Trend-Studie erscheint 2022 zum vierten Mal &#8211; dieses [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6503,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[23,21,61],"tags":[29,36,54,38,53,91],"class_list":["post-6502","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events","category-news_events","category-technologie","tag-callcenter","tag-contactcenter","tag-customerservice","tag-kundenservice","tag-telesales","tag-trend"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trend-Studie: Sneak-Preview<\/title>\n<meta name=\"description\" content=\"Welche Trends zeichnen sich 2022 im Contact Center Umfeld ab? 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